Privacy Policy

Last Updated: January 2025

This Privacy Policy describes how Wickhandmadein collects, uses, and protects your personal information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact details when you submit a contact form
  • Email address for communication purposes
  • Messages and inquiries you send through our website
  • Information about your garden and tree care needs

We also automatically collect certain information when you visit our website, such as your IP address, browser type, and pages you view.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Send you information about our services
  • Improve our website and services
  • Comply with legal obligations

Legal Basis for Processing Data (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

  • Your consent when you submit a contact form
  • Our legitimate interest in providing and improving our services
  • Compliance with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

Data Protection Measures

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the Contact Information section.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website may use third-party services that collect information about your use of our website:

  • Google Ads Conversion Tracking: Tracks conversions from our advertising campaigns
  • Google Ads Remarketing: Allows us to show relevant ads to visitors who have previously visited our website
  • Google Analytics: Helps us understand how visitors use our website
  • Google Maps API: Provides location services and mapping functionality

These services may use cookies and similar technologies to collect information. Please refer to our Cookies Policy for more information.

Use of Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookies Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: contact@wickhandmadein.world
Phone: +44 77 4537 8268
Address: Little hollow cottage, Green End, Bedford MK44 2TA, United Kingdom